Privacy Policy & GDPR
This Web site collects some Personal Data from its Users.

Owner and Data Controller

Company Name: Mental LTD
Register Address: Sofia, Tri Ushi 1 str.
Correspondence Address: Sofia, 1 Tri Ushi Str
Owner contact email:  office@mentalsyndicate.com

Facebook  – https://www.facebook.com/MentalSyndicate/
Instagram – https://www.instagram.com/mentalsyndicate/

Data collected

This site collect Personal Data, by its marketing, sales, administrative needs or through third parties, there are: Name, Usage Data; Cookies; IP address, email address, Phone number.
Detailed information on each type of Personal Data collected are provided in the dedicated separate sections of this Privacy Policy or by specific texts displayed when some visitor land on the web site.

All Data requested by this web site is mandatory and failure to provide this Data may make it impossible to provide its services. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Owner contact email: office@mentalsyndicate.com

Mode and place of processing the Data

Methods of collecting date
The Owner Mental LTD takes security measures to prevent any unauthorized access, disclosure, internal non legal modification, or unauthorized destruction of the Web site Data. The Data may be accessible to certain types of persons in charge be or not be part of Mental LTD, involved with the operation of this web site like (sales department, marketing department, legal, system administration etc.) or any external parties (such as third-party technical service providers, mail carriers, hosting providers, communications agencies, advertisement agency, advertisement media) appointed, if necessary, as Data Processors by the Owner.

Legal basis of processing Data
The Participants of Mental LTD may process Personal Data and Information relating to their Users if one of the following applies:
Users have given freewill their consent for one or more specific purposes.
Provision of Data is necessary for the performance of an agreement;
Processing Data is necessary for compliance with a legal obligation to which the Owner is subject;
Processing of collecting Data is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party using this Data.
Processing of Data is necessary to be used from Marketing, Sales, Administration Department for future contacts and adds related with new products, existing product or any business activity which will interest visitor.

Place
The Data is processed at the Owner’s operating offices. Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own.

Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore, few types of Personal Data:
Any Personal Data collected for purposes and needs related to the performance of a contract between the Mental LTD and the Users shall be maintaining until such contract has been performed.
Any Personal Data collected for the purposes of the Owner’s legitimate interests shall be maintain as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
Any Delated account from web site https://mentalsyndicate.com/ will automatically delete all Personal Data on the Accouter.
We did not collect any Personal Details on users which are already Delete their accounts.
We did not collect bank details, if this information is already deleted.

The Owner may be allowed to collect and maintain Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn.
Every User can withdraw the Personal Data Details even ones he was already allowed to use it.
There some common way to do that:
To do that the User can send mail to office@mentalsyndicate.com
To delete his own Personal Data form account.

The purposes of processing Data
The Data is collected to allow the Owner to provide its Service:
SPAM protection
Contacting the User /By registering on the mailing list or for the newsletter, the User’s email address will be automatically added to the contact list who may receive email messages containing commercial information concerning this Apps or future Apps. Email address also be added to list as a result of signing up to this Applications or after making some purchase./
Infrastructure monitoring,
Traffic optimization and distribution
Analytics information related with advertisement activities
Sending adds message
Sending information about delivery
Sending information about product specification
Subscribe Users
Monitoring and traffic optimization /Allows this web site and Apps to distribute their content using servers located across different countries and to optimize their performance/.

The rights of Users
Users have the right to do the following:
Right to be Informed
EU publications. Handbook on European data protection law – Right to be informed, page 207 (Link)
According to this, personal data must be erased immediately where the data are no longer needed for their original processing purpose, or the data subject has withdrawn his consent and there is no other legal ground for processing, the data subject has objected and there are no overriding legitimate grounds for the processing, or erasure is required to fulfil a statutory obligation under the EU law or the right of the Member States. In addition, data must naturally be erased if the processing itself was against the law in the first place.
Withdraw their consent at any time. Users have the right to withdraw any Data where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the all right to processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right to erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Additional information about Data collection and processing
Legal Action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
Change to this privacy policy
The Clean Code Factory LTD reserves the right to make changes to this privacy policy at any time by giving or sending notice to its. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
– European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookies
Small sets of data stored in the User’s device.
Cookies are data packets that are transferred from our web server or third parties’ web servers to the User’s web browser and stored there for later retrieval.
Cookies may comprise small files or any other kinds of information storage. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity. We use so-called “session cookies”, which information are only stored for the duration of the current visit to our Website (e. g. to enable your login status).
If the User does not wish cookies to be stored on their computer, we hereby request that they disable the relevant option in their browser settings. Stored cookies can be deleted in the browser settings at any time. Disabling cookies may prevent the user from enjoying the full functionality of these Websites.

Google Analytics

For the purposes of our legitimate interests our interest in analyzing, optimizing and running our Websites in a commercially viable manner we use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by cookies concerning the use of the Websites by the User will generally be transmitted to and stored by Google on servers in the USA.
Google is certified under the Privacy Shield framework which offers a guarantee of compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf for the purpose of evaluating use of our Websites by the User, compiling reports on activity on the Websites, and providing us with other services relating to the use of the Websites and use of the Internet. This process may involve creating pseudonymized usage profiles of Users from the processed data.
We use Google Analytics to display the ads placed by Google and its partners within advertising services, only to those users who have shown an interest in our online offers or who have particular characteristics (e. g. interests in certain topics or products determined by the websites visited) that we transmit to Google (so-called Remarketing or Google Analytics audiences). With the help of remarketing audiences, we would also like to ensure that our advertisements are in line with the potential interest of the users and do not have a nuisance effect.
We only use Google Analytics with IP anonymization enabled. That means Google truncates the User’s IP address within Member States of the European Union and in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.

– Facebook-Pixel, Custom Audiences and Facebook Marketing Services
Facebook is certified under the Privacy Shield Agreement and thereby offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of advertisements (so-called “Facebook ads”).
Accordingly, we use the Facebook pixel to display our Facebook ads only to Facebook users who have shown an interest in our Websites or who have specific characteristics that we submit to Facebook (so-called “custom audiences”).
With the help of the Facebook pixel, we also want to make sure that our Facebook ads are in line with the potential interest of users and do not have a nuisance effect. Using the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad (so-called “conversion tracking”).
The Facebook pixel is directly integrated into our web pages by Facebook and can store a so-called cookie, i. e. a small file, on your device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Application, if not stated otherwise within this document.

Last Update: September 2020